Privacy Policy
Published on 11 November 2026
Who is responsible for your information
We are Cyclaire Ltd, company number 03663739. We operate Woodcarving Tools at woodcarvingtools.co.uk and are the data controller for the personal information described in this notice.
Our correspondence address is Claxton House, Claxton, York YO60 7SD, United Kingdom. For privacy enquiries, data-rights requests or complaints, email privacy@woodcarvingtools.co.uk or write to that address.
Information you give us
When you email us, we receive your email address, your name if supplied, the content of your message and any attachments. This may include a correction, a suggested topic, or details of a club, event or other resource. Please provide only the information needed for your enquiry.
We use this information to consider and answer your message, follow up the matter you raised and keep an appropriate record of the correspondence. We do not add people who contact us to a mailing list.
Our lawful basis for handling ordinary enquiries is legitimate interests, specifically responding to readers and operating an accurate and useful information website. If correspondence concerns a legal obligation, our basis for the processing needed to meet that obligation is compliance with law. You choose whether to contact us, but we need a contact route to reply.
Technical information and website security
When you visit, our web servers receive technical information needed to deliver the page, including your IP address and browser request. Hosting and security services may retain access or security records containing IP addresses, dates and times, requested pages, browser details and errors or suspicious activity.
We use relevant technical records to deliver the website, diagnose problems, protect it from misuse and maintain reliable operation. Our lawful basis is legitimate interests in operating and securing the website.
Google Analytics
With your permission, we use Google Analytics 4 through the MonsterInsights WordPress plugin to understand visits to the website and improve its content. Analytics may process cookie identifiers, pages viewed, interactions, approximate location and information about your browser and device. Google explains that Analytics uses IP addresses during collection but does not log or store individual IP addresses.
Our lawful basis for optional Analytics processing is consent. The site is configured to block Analytics tracking until you accept Statistics cookies. Rejecting optional cookies lets you continue browsing. You can change your choice using the Cookie Preferences button.
Further details are available in Google’s Privacy Policy and Google’s Analytics data information.
Cookies and your choices
WPConsent stores your cookie choices in an essential preference cookie for 30 days. If you accept Statistics cookies, Google Analytics may set cookies to distinguish visitors and maintain session information. Google’s default lifetime for these cookies is two years. Browser limits or Analytics settings may shorten that period. Cookie lifetimes are separate from how long a provider retains information on its servers.
See our Cookie Policy for the configured cookies and their purposes. You can reopen Cookie Preferences at the bottom of the page, change your selection, or use your browser controls to delete cookies already stored on your device. Withdrawing consent does not affect the lawfulness of earlier processing based on that consent.
Service providers and other recipients
We use service providers to operate this website and handle correspondence. These include Names.co.uk for managed WordPress hosting and email, and Google for Analytics when you consent. Authorised people maintaining the site or handling your enquiry may access the information needed for their work. We may also disclose relevant information where required by law or necessary to establish, exercise or defend legal claims.
International processing
Our service providers may process information outside the United Kingdom. Names.co.uk’s data protection terms require it to put transfer protections in place when it uses subprocessors outside the country where customer data is stored. Google describes its use of adequacy arrangements, including the UK Extension to the EU–US Data Privacy Framework where applicable, and standard contractual clauses for certain other transfers.
See Names.co.uk’s data protection terms and Google’s international-transfer information. Contact us for details or a copy of the safeguards relevant to your data.
How long we keep information
Enquiries. We delete routine enquiry correspondence 12 months after the matter is resolved. If a record is needed for a continuing issue, a legal requirement or a legal claim, we keep the relevant information for the period justified by that purpose and review that need.
Technical records and backups. Names.co.uk’s published retention criteria say it keeps personal information for as long as needed to provide its services or fulfil the purpose for which it collected the information. Names.co.uk does not specify a fixed retention period for website access or security logs in its published information. It documents a separate 30-day retention window for Managed WordPress backups. Information deleted from the live website may remain in those backups until they expire.
Analytics. We have set our Google Analytics 4 property to retain user-level and event-level data for two months. If retention resets on new activity, a new visit can restart the retention period for the user identifier. These settings do not determine how long standard aggregated reports are available. Cookie durations are listed separately in the Cookie Policy.
Your right to object
You can object to processing based on our legitimate interests for reasons relating to your particular situation. Email privacy@woodcarvingtools.co.uk and explain your objection. We will assess it and stop the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or need the information for legal claims.
Your other data-protection rights
Depending on the circumstances, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction of its use, or transfer of information you provided where the conditions for data portability apply. You can also withdraw consent where we rely on it.
To make a request, email privacy@woodcarvingtools.co.uk or write to our address above. We may need proportionate information to verify your identity. We will respond within the applicable legal time limits, normally within one month for a rights request, subject to any lawful extension or pause.
Questions and complaints
If you have a complaint about how we handle your information, email privacy@woodcarvingtools.co.uk or write to our address above. We will acknowledge your complaint within 30 days, look into it without undue delay, keep you informed and tell you the outcome without undue delay. If you also make a data-rights request, we normally respond to that request within one calendar month. You can also complain to the UK Information Commissioner’s Office. Information on how to do that is available at ico.org.uk/make-a-complaint/.
Links and changes to this notice
Our pages may link to other websites. Their operators are responsible for explaining how those sites handle your information. We will review this notice when the website’s services or data use change and display the date of the latest published version.